Privacy Policy

Last Updated: January 29, 2026

This Privacy Policy describes how Web Content Creators ("we", "us", or "our") collects, uses, and protects your personal information when you use Build Procedures ("Service"), accessible at https://buildprocedures.com.

Information We Collect

Information You Provide

When you create an account and use our Service, we collect:

• Name
• Email address
• Password (encrypted)
• Payment information (processed and stored by Stripe)

Content You Create

• Standard operating procedures (SOPs) you create
• Logos, images, and files you upload
• Templates you use and customize

Your SOPs and content are private unless you choose to share them. We may access your content only when necessary to provide support or troubleshoot technical issues at your request.

Automatically Collected Information

When you use our Service, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Date and time of access
• Usage patterns and analytics data

Cookies

We use cookies to maintain your login session (essential) and analyze how you use our Service via Google Analytics (analytics). You can disable non-essential cookies through your browser settings, though this may limit some functionality.

How We Use Your Information

We use your information to provide and maintain the Service, process subscription payments, send transactional emails, send marketing communications (you may opt out at any time), respond to support requests, improve our Service, detect and prevent fraud, and comply with legal obligations.

We may use AI (Anthropic Claude) to help generate or suggest content for your SOPs. Your data sent to AI providers is not used to train AI models.

How We Share Your Information

We share your information only with essential service providers:

• Stripe — payment processing and subscription management
• Linode — server hosting
• Supabase — database and authentication
• Resend — email delivery
• Google Analytics — usage analytics
• Anthropic — AI-assisted content generation

We do not share your information with anyone else. We may disclose your information if required by law, court order, or government regulation.

Data Storage and Security

Your data may be stored on servers located in Singapore, Japan, or the United States. We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted password storage, access controls, and regular security monitoring.

Your Rights

You have the right to access, correct, delete, or export your personal data, withdraw consent, and opt out of marketing emails. To exercise these rights, contact us at support@buildprocedures.com. We will respond within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries outside of Singapore, including the United States. By using our Service, you consent to this transfer.

Children's Privacy

Our Service is intended for business use and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date. Significant changes will also be communicated by email.

Contact Us

Email: support@buildprocedures.com
Business Name: Web Content Creators
Address: Unit B 12/F Hang Seng Causeway Bay Building, Causeway Bay, Hong Kong